Diagnosis
Our relationship begins with a phone diagnosis.
Telephone diagnosis is the first and the most important part of a repair or a new service
The customer communicates his request so our help desk to be able to judge which is the most appropriate path to follow.
Blog Dr Telephony & learn to avoid the most common mistakes made in phone diagnoses.
Diagnosis on the spot
Τechnicians visits customer’s place to diagnose, for a typical fee.
Diagnosis accuracy is very important, since client:
– saves money & time,
– secures long-term lifetime and
– provides suitability in any purchase or decision
Based on diagnosis, our technician discuss with client all realistic options. Transtel Hellas technician, guide client to decide in a more targeted way.
We wellsupport our customers so as to lead them into best profitable decisions-making.
Blog Dr Telephony & learn tips to get the best decision
Purchases
Buy telephone systems with quality and economy
In case you need technical assistance
ask for e-technical support (video call)
Blog Dr Telephony & learn tips how to buy & save money!
PAYMENT
You pay price,
You receive value
Bank Payments
Alpha Bank : GR6101402520252002002007018
Eurobank : GR1002600550000680200650951
ETE BANK : GR 3201101480000014840147236
PEIRAEUS : GR9001721390005139055618000
Description : TRA_name_phone number
Payments by card today are accepted only in our physical store in Moschato Attika
After deposit E-mail: info@transtelhellas.gr deposit slip & company's data in case of invoice
DELIVERY
- ATHENS: 5€ to max 10€
- GREECE rest: From 5€*
- Cyprus : Ask for price*
*depanding weight
FREE transportation in Athens when you buy technical service at the same time
Installations
Call technician for any telecom assistance you need
Our Tech-network
- completes installations
- provides telecoms solutions
with responsibility, consistency & know-how
All technicians are CISCO certified
After Sales Services
We are aside you, after every purchase you do.
We undertake maintenance, upgrades, repairs or whatever else you need.
Just contact us again.
Blog Dr Telphony & learn more about the most common telecom's future needs
Recordings
Record your messages & select suitable tone of voice, for your caller.
In phone communications, recording is an important fact, as it gives instructions and produces impressions, to people on the other side of the telephone line.
Recordings migh be done by you or your team
or by a professional recorder, man or woman
Blog Dr Telephony, hear messages & learn more about recordings !
Training
Train you people and escalate the business !
Each training investment, increases team’s knowledge status, so people are getting motivated into action.
This value, will return back multiple benefits.
Get trained and gain from the new technology.
Rating
Evaluate us and help us to become better.
Fill in the evaluation form after each transaction and / or installation with us.
Our customers values us with 5 Stars ?
How much do you rate us ?
Blog Dr Telephony & get the evaluation form
Rewards programs
We reward our loyal customer.
It is worth learning more about our reward program
Dr Telephony will lead you to register
V.I.P. programs
VIP program for loyal clients with annual subscription contracts
- Up to 40% discounts on Transtel Hellas equipments
- regular equipments maintenance
- excellent service and other privileg
Consulting
Telecoms area, worldwide, is growing rapidly. We aim to serve client and on the same time meet market demands.
Consulting tasks needs to be discused and agreed direclly with senior management’s people or with people who are competent and capable of making decisions in behalf of the studying area.
If you or your company need telecoms consulting please, e-mail us and we will answer you back.
Optimization
Since 1988, Transtel Hellas has been operating internationally in the field of telephone systems. Telecom area is a very dynamic environment, so we should frequently modify our softwares and procedures and offer updated products to our customers.
Every day we are working on a targeted development course aiming to gain a worthy position in the European market.
Connect us with others
Spread out your satisfaction.
Talk about us to other
Today more and more satisfied customers are communicating by using Transtel equipments!
Are you a satisfied customer of ours?
Then introduce us to others people.
Transtel family thank you very much!